Privacy Policy · Boxed Community

Boxed Community's privacy policy.

Last updated: October 2, 2023

At Boxed Community we are committed to safeguarding and preserving the privacy of our visitors and customers.

This notice explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

This policy is subject to updates over time, and we encourage you to review it regularly.

What information we collect.

In running and maintaining our business, we may collect and process the following data about you: Information provided by you, for example, personal details when you register for information or make a purchase. We only collect basic personal data about you which does not include any special types of information. If your account is deactivated for any reason, your data remains securely stored.

Why we need it.

We need to know your personal data so that we can provide you with the service/product and news you have requested. We will not collect any data that we do not need in order to provide and oversee this request.

Other ways in which we use your information.

We would however like to use your name and email address to inform you of our future offers and similar products & to inform you of any changes to our business, website, services or goods and products. This information is not shared with third purposes and you can unsubscribe at any time via email.

How long do we keep your data.

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Use of your information.

For the purpose of running Boxed Community we work with the following third parties: Mailchimp for the purpose of sending out our newsletters and acting as a secondary CRM system. WordPress for the purpose of hosting our website. HubSpot for the purpose of a CRM system. Stripe for taking payments and sending invoices. Google for gathering feedback, sending communications and calendar invites. Zoom for running in-person activities. Slack for the purpose of member communication in a forum-based chat area. The privacy policies for the above third parties can be viewed on their websites.

Storing your personal data.

In operating our business via the Boxed Community website, your data is processed by our staff in the UK. We do not provide our own IT servers. However any third party shall not have access to your personal data unless the law allows them to do so. Obviously we do our utmost to ensure that our server hosts are secure and fully accredited. Unfortunately, we cannot be responsible for any illegal breaches that may occur.

Processing membership payments.

After you join as a member on our website you will need to make payment. In order to process your payment we use Stripe, a third party payment processor.

Your payment will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy via the following link: https://stripe.com/gb/privacy.

Ticketed events and courses.

Boxed Community will protect your information in accordance with data protection law and will only contact you in relation to the event you have booked (such as reminder emails and a feedback survey). If you opted into receiving our Boxed Community emails, we will also contact you with information about Boxed Community and forthcoming events.

After the event you may be contacted to take part in a survey to find out what you thought about it. Your details will not be passed on to any third parties and will only be used for the purposes of this survey.

Third party links.

On occasion we include links to third parties. Where we provide a link it does not mean that we endorse or approve that site’s notice towards visitor privacy. You should review their privacy notice before sending them any personal data.

Use of cookies.

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at https://aboutcookies.org.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. Your consent applies to the following domain: boxedcommunity.com

[user_consent_state]

The cookies used on our website are grouped into the following categories.

[cookie_category]

The below list details the cookies used in our website.

[cookie_audit_category columns=”cookie,description”]

Your rights.

If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted.

If you wish to raise a complaint on how we have handled your personal data, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Contacting us.

Boxed Community Ltd.,
C/O Esdg Accountancy Ltd                                     44 Royal Parade Mews
London SE3 0TN
England

+27 82 214 5863
hello@boxedcommunity.com